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Terms Of Service

1. Introduction

Welcome to Techrafter (“Company,” “we,” “our,” or “us”). By engaging with our web development services, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please refrain from using our services.

2. Services

2.1 Scope of Work

We provide services including but not limited to:

  • Website design and development.
  • E-commerce setup.
  • Custom chatbot and project management software development.
  • Website maintenance and support.

2.2 Changes to Scope

Any changes to the agreed-upon project scope may result in additional fees and an adjustment to timelines.

3. Client Responsibilities

  • Provide necessary content, access, and information promptly.
  • Ensure intellectual property provided for use in the project does not infringe any third-party rights.
  • Review and approve deliverables within the agreed timeframes.

4. Payment Terms

4.1 Fees

  • A non-refundable deposit of 50% is required before work begins.
  • Final payment is due upon project completion or as outlined in the project agreement.

4.2 Late Payments

Late payments may incur an additional fee of 2% per month until payment is received in full.

5. Intellectual Property

  • We retain the rights to proprietary code and development frameworks unless explicitly transferred.
  • Upon full payment, the client will receive ownership of the final product, excluding third-party assets.

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the project.

7. Limitation of Liability

We are not responsible for:

  • Loss of revenue due to downtime or issues beyond our control.
  • Security breaches caused by third-party tools or negligence.

8. Termination

Either party may terminate the agreement with 30 days written notice. Refunds will only be issued for work not yet completed.

9. Governing Law

This agreement shall be governed by the laws of London,UK.

10. Dispute Resolution

Any disputes shall first be resolved through mediation. If unresolved, disputes will be settled in a court located in London,UK.